Desk Side Analyst- Edmonton - CONTRACT

Company Profile: Government of Alberta

The Consultant’s Resource is expected to provide the majority of services on a fulltime basis in Edmonton and be available for the majority of Government of Alberta business hours through the duration of the SOW Agreement.

Mandatory Requirements

Demonstrated experience as a Service Desk/Desk Side Analyst

Ideal Candidate:

Related Degree or Diploma

Technical experience working with Windows

Technical experience with Microsoft Office, including MS Outlook.

Technical experience working with Internet Explorer

Technical experience working with Intel-based PCs (such as Compaq, Dell, IBM, etc.).

Technical experience with Intel-based Notebooks (such as Compaq, Dell, IBM, etc.).

Technical experience with networked printers.

Experience and skill in troubleshooting and problem resolution for software and hardware issues.  

Experience functioning on an individual basis and in a team/group environment

Proven ability and willingness to work technical support stand-by (evenings and weekends).

Experience retaining new information and being adaptive in a rapidly changing IT environment.

Experience working in Government of Alberta environment

Experience working in the GoA Domain environment

Proven ability and willingness to travel to customer sites as required

 


Position Number
GOA20100611-DSA

Position Title
Desk Side Analyst CONTRACT

Available Positions
4

Industry
Government of Alberta

Salary Range
$40.00 / hour Plus

Other Compensation
Out of pocket

Location
Edmonton AB

Recruiter
B Thompson

Closing Date
Until Filled